Activation
To activate, you will need either the seat ID or the license file (*.al) you received from Actify—or an authorized reseller—at the time of purchase. If your computer does not have access to the Internet, you must use the license file to activate SpinFire Ultimate.
You may request a license file by submitting a support ticket that should include your seat ID and computer ID.
If you do not have any access to the Internet, you can print the Activation page, include the required information, and fax it to Actify, Inc. at (+1) 313-216-1707. (See Registration.)
- Find the Seat ID that was e-mailed to you when you purchased SpinFire Ultimate.
- Click the Options tab, or select Options from the Navigation menu.
- Click Activation. (This page also contains information about your SpinFire Ultimate license. This information may be needed when receiving technical support.)
- Enter your Seat ID and click Activate Online.
If successful, you will see a congratulations message appear. If activation failed check the permissions for C:\ProgramData\Actify\SpinFire11. For further assistance please reach out to support to request an increase on license transfers. See How to Raise a Support Ticket.
- Click the Options tab, or select Options from the Navigation menu.
- Click Activation.
- Click Read License File...
- Browse to the license file (.al) you received from Actify—or an authorized reseller—and click Open.
If successful, you will see a congratulations message appear. If activation failed check the permissions for C:\ProgramData\Actify\SpinFire11. For further assistance please reach out to support to request an increase on license transfers. See How to Raise a Support Ticket.
- Navigate to Tools > Activation from the Top Menu Bar.
- Cick the CHANGE SERVER PARAMETERS... button.
- Add the Server Name and Server MAC Address.
- Click OK.
- Click ACTIVATE FLOATING LICENSE. (DO NOT USE ACTIVATE ONLINE)
If successful, you will see a congratulations message appear. If activation failed check the permissions for C:\ProgramData\Actify\SpinFire11. And, make sure you are on the same network as the server. Check if Telnet connection is successful from the client to the server. For further assistance please reach out to support to request an increase on license transfers. See How to Raise a Support Ticket.
- Navigate to Tools > Activation from the Top Menu Bar.
- Enter your Seat ID number to the Seat ID: text field.
- Click ACTIVATE ONLINE.
- Confirm Seat Transfer dialog should appear, "You are about to transfer your Seat ID to another computer. The old computer ID will no longer be valid. Do you want to continue?"
- Select Yes.
If successful, you will see a congratulations message appear. If you've reached maximum transfer you can reach out to support to request an increase on license transfers. See How to Raise a Support Ticket.
Frequently Asked Questions
- What is a seat ID? It is the license code that enables you to activate and run your Actify products. An example of a seat ID is 06-123-2345678. You can retrieve the ID by consulting your order e-mail or documents, or by launching SpinFire Ultimate and navigating to Options > Activation.
- What is a computer ID? It is a code that is generated when SpinFire Ultimate is installed and it is specific to your computer. An example is ACTY614853. You can access the ID by launching SpinFire Ultimate and navigating to Options > Activation.
- What if I do not have a seat ID? If you are operating within the limited-time trial period, no action is required.